Privacy Policy

Last updated: 15th January 2026

Introduction

swiftvertexora SARL ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services for virtual fitness platform comparisons.

As a Luxembourg-based company, we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This policy applies to all users of our website and services.

Data Controller Information

swiftvertexora SARL acts as the data controller for the personal data we process. Our contact details are:

Data Collection

We collect personal data through various means when you interact with our website and services. The data we collect includes information you provide directly to us and information automatically collected through your use of our services.

Information You Provide

  • Contact information (name, email address, phone number)
  • Consultation requests and fitness goals
  • Communication preferences
  • Feedback and survey responses
  • Support and inquiry messages

Automatically Collected Information

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Website usage patterns and page views
  • Referral sources and search terms
  • Cookie and tracking data (see our Cookie Policy for details)

How We Use Your Information

We process your personal data for specific purposes based on legitimate legal grounds. Our primary purpose is to provide virtual fitness platform comparison services and personalised recommendations.

Primary Uses

  • Providing consultation and recommendation services
  • Responding to your inquiries and support requests
  • Delivering personalised platform comparisons
  • Improving our website and services
  • Communicating important updates and information

Legal Basis for Processing

  • Contract Performance: Processing necessary to provide our services
  • Legitimate Interests: Improving services and website functionality
  • Consent: Marketing communications and optional features
  • Legal Obligation: Compliance with applicable laws

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • Service Providers: Trusted partners who help us operate our website and provide services
  • Analytics Services: Google Analytics and similar services for website improvement
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection practices
  • Incident response and breach notification procedures

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our retention periods are:

  • Contact Information: 3 years after last contact or service provision
  • Consultation Records: 5 years for business and legal purposes
  • Website Analytics: 26 months (Google Analytics default)
  • Marketing Data: Until consent is withdrawn
  • Legal Records: As required by applicable laws

Your Rights

Under GDPR and applicable privacy laws, you have several rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us at privacy@swiftvertexora.top or +352 26247018. We will respond to your request within one month.

International Data Transfers

As we operate primarily within the EU, most of your personal data is processed within the European Economic Area (EEA). When we use services that may transfer data outside the EEA (such as certain analytics or communication tools), we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may provide additional notice through email or prominent website notifications.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable laws.